Booking Policies
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If you need to cancel or reschedule an appointment we require 24-hour advance notice. We do understand that unforeseen circumstances arise and we will handle these on a case-by-case basis. There is a 50% service charge of the remaining balance to the card on file for any appointments canceled or rescheduled less than 24 hours of the scheduled appointment.
In the event of inclement weather, emergency, a tragedy for the service provider, or world disaster (such as but not limited to fires, explosions, earthquakes, drought, tidal waves, tsunami, floods, epidemic, pandemic, governmental orders), deposits are non-refundable. All appointments will be rescheduled and deposits go toward appointment only.
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No call no shows are charged 100% of service charge via card on file and are suspended from booking future services. If the client confirmed appointment did not show, and contacted Lavonne Beauty immediately after being charged this is still considered a no-call no show.
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A deposit of 50% is required at the time of booking in order to secure your appointment. All deposits are non-refundable and goes toward your booked service balance. If you cancel your appointment your deposit is non-refundable and non-transferable.
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Please reschedule your appointment if you are experiencing cold or flu-like symptoms (cough, sore throat, fever, or muscle aches). Arrive only at the time of your appointment. Please do not arrive before your appointment.
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Facials are available for minors ages 13-17 but a parent or guardian must sign on child’s behalf. Clients must be over the age of 18 for any advanced facial services.
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Currently accepting male clients based on referrals only
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At Lavonne Beauty, we accept cash (exact change) and credit/debit as forms of payment. Financial information is never shared. All sales are final. Please note if the payment card on file declines, Lavonne Beauty will reattempt to charge the form of payment on file for up to 120 days after the date of the scheduled appointment. Any overdraft fees are not the responsibility of this business.
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If you are running late please be courteous and send a text message or call letting us know that you will be late. We will then let you know if we can accommodate you or if you should reschedule. If the client is 15 minutes late, the appointment will be canceled and the deposit forfeited.
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Once you leave your scheduled appointment you are acknowledging that the service was completed and your expectations were met. For best results please follow post-care, treatment plan, and/or product suggestions.
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You agree to discontinue the use of Differin, Vitamin A/retinols/retinoids, and hydroquinone at least 3-7 days before your appointment.
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If you have frequent episodes of cold sores, taking acyclovir or valacyclovir starting one day prior to your microchanneling will reduce the likelihood of a recurrence due to your treatment.
Discontinue retinol (2% or higher) or tretinoin at least 3 days prior to treatment.
If your liver, kidneys and immune system are healthy, taking an NSAID such as Ibuprofen before treatment may reduce your discomfort.
If possible, please arrive at the office without makeup on, and with a clean face.
You agree not to use any mood altering drugs or alcohol at least 8 hours before your appointment
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It is my choice to receive spa treatments. I realize that the treatment is being given for the well-being of my body and mind. I agree to communicate with my service provider any time I feel as though my well-being is being compromised. I understand that the service provider does not diagnose illness, disease, or any physical or mental disorder, nor does she prescribe medical treatment, or pharmaceuticals. I acknowledge that spa services are not a substitute for medical examination or diagnosis and that it is recommended that I see a primary Health Care provider for that service. I have stated all medical conditions that I am aware of and will update the service provider of any changes in my health status. I understand that Lavonne Beauty, LLC has the right to refuse service to any client at any time, if they feel as though their well-being is compromised.
Lavonne Beauty, LLC may use on their website - and/or in any brochure, flyer, or other advertising it deems necessary - any and all photographs, video, audio, and any other digitally or chemically stored media that is captured or recorded by Lavonne Beauty, LLC and any and all of its representatives or agents. Client(s) agree to release any and all claims regarding the use of his / her image for such purposes. All credits and tags should read Lavonne Beauty.
I understand and voluntarily accept the risks associated with any services, including but not limited to Facials, Waxing, Brow Lamination, Eyelash Extensions, Eyelash Lifts, and Tinting or the use of any of the location’s facilities. Except where prohibited by law; I acknowledge and voluntarily assume the risk of injury, accident, or death which may arise from any other program, event, or activity. I agree that Lavonne Beauty, LLC will not be liable for death or any injury, including, without limitation, personal, bodily, or mental injury, economic loss, or damage to me resulting from negligence, other acts, anyone acting on behalf, or anyone using the services of the facilities of Lavonne Beauty, LLC, to the fullest extent permitted by law. This agreement together with Lavonne Beauty, LLC wellness plan rules and regulations, constitute the entire agreement between you and us and cannot be amended, except in writing by both parties. Myself and/or any of my heirs, executors, representatives, or assignees hereby release Lavonne Beauty, LLC from all claims or liabilities for death, personal injury or property loss, or damages of any kind sustained while on the premises, and/or from any advice or services provided by an employee, independent contractor or any representative of Lavonne Beauty, LLC. I agree that this application and waiver are in effect for all services, facials, and/or any other services, and will not expire unless specifically requested by either party. I understand that Lavonne Beauty, LLC is a tranquil and professional environment and that any inappropriate behavior may result in termination of my services and full payment is expected. By booking my appointment, I agree to the above terms and release Lavonne Beauty, LLC, and its independent contractors from any liability.
FOR PARENTS/GUARDIANS OF PARTICIPANT OF MINOR AGE (UNDER AGE 18 AT TIME OF REGISTRATION): This is to certify that I, as a parent/guardian with legal responsibility for this participant, do consent and agree to his/her release as provided above of all the Releases, and, for myself, my heirs, assigns, and next of kin, release and agree to indemnify and hold harmless the Releasees from any and all liability incidents to my minor child’s involvement or participation in these treatments as provided above, to the fullest extent permitted by law.